Frequently Asked Questions
Everything you need to know about shopping with ASTARON for your home essentials.
What is the typical shipping timeframe for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while larger furniture items may take 10-14 business days depending on your location.
Do you offer international shipping for ASTARON products?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the items.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made or final sale items are not eligible for return.
Are ASTARON products covered by a warranty?
All ASTARON home products come with a 1-year limited warranty covering manufacturing defects. If you experience an issue with the quality of your item, please contact our support team with your order number.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For larger purchases, we also offer flexible financing options through Klarna and Affirm.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your ASTARON account.